Bib transfers to another runner are allowed up until the two weeks prior to the race only if the race has not sold out. If you are interested in transferring your bib to a friend, please contact us immediately. It is very important for the safety of all runners that we have the correct contact and medical information. If the shirt order has already been placed, your friend agrees to accept the shirt size that you ordered. A $15 administration fee (plus transaction fee) will be charged to the person who is accepting the bib transfer. We do not allow transfers if the event has sold out and have a waitlist. In that case, we will follow the posted refund policy and allow the next person on the wait list to register. We require transfers to be completed no later than two weeks prior to the race. This allows us to keep our focus on producing the event and other important race details during the race week. If you contact us in the last two weeks to ask for a transfer, we will not reply and the transfer is not allowed. No exceptions.
Refund and/or transfer requests must be made in writing by sending an email to email@example.com. Refunds are only processed as a credit to a future event.